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We are now using tracked delivery service for most EU international orders.
We are offering FREE standard 2 - 3 day delivery for orders over £50 in the UK ONLY.

What are our Delivery Options?

The delivery options we currently use are:
Delivery Option Cost  Each additional item
Standard UK Delivery (2 - 3 Working Days) £3.99 £1.50
Special Next Working Day UK Delivery £8.99 £4.50
Special Saturday Guaranteed  £13.99 £3.50
International Sign For £12.99  £8.00

DPD International Tracked Postage:
Country Cost  Each additional item
France and Spain £6.99 £2.00
Germany £5.99 £2.00
Italy £7.49  £2.00
Netherlands £8.99 £2.00
Austria £11.99 £3.50

Note: There is NO next day delivery option For Special Next Day Delivery service for orders over 2KG, as using this option will take 3 - 5 working days with Royal Mail. For customers ordering over 2KG International Sign For delivery method, Please contact us so we can work out the alternative delivery cost or else we will try and make contact. Over 2KG is usually 3 items excluding small items like purses. Feel free to contact us if you have any queries.

What delivery service do we use?

We usually use Royal Mail or DPD for most orders, but for bigger orders over 2KG we may use alternative courier service.

When do we dispatch?

At UK Fashion Studio we always try our best to send the item on the date of purchase or on the following working day, this is usually collected by the mail man at 5pm. We normally send the item to the postal address the buyer registers with, so please double check your address before submitting your order.

Where do we deliver?

We can send the item to anywhere within the UK using Royal Mail. We can send the item to EU and other countries internationally using International Signed for. The buyer must select this delivery method at checkout. Otherwise if Standard UK or Special next day UK delivery method is selected, we will try and make contact about the order and this may result in the order being delayed.

Note: For international buyers, any taxes, charges and import duty costs will be the BUYER's responsibility.

How long will it take for my item to arrive?

Most standard delivery (First class parcels in the UK) arrive within 2 - 3 working days after posting. However delay can occur from time to time and delivery is out of our control once the item is posted. First class delivery service is NOT a guaranteed service, and sometimes it may take up to 15 working days for a parcel to arrive. 

If you require the item as soon as possible or before a specific day, we advise increasing the postage to special delivery. 

For EU and International delivery, most parcels are sent by International Signed for which will arrive 5 - 10 working days. However, the speed of delivery is also not guaranteed, the parcel may take up to 25 working days to arrive. Please contact us before you purchase if you require more information.

What if my item still does not arrive?

Replacement or refund will be issued if goods do not arrive after 15 working days for UK customers. 20 working days for the items posted to Europe and 25 working days for the rest of the world, this is required by Royal Mail when a parcel does get lost. 

Note: We cannot accept responsibility if the item was lost due to the buyer not providing a full or wrong address. If the item was returned due to the buyer not providing a correct postal address or due to 'Not called for' (the buyer didn't collect the parcel from Royal Mail sorting office or post office within a certain period after the postman left a P739 note to inform the recipient of a parcel that could not be delivered) the buyer needs to bear the cost of postage.

Terms and Conditions

Customers in Germany, France, and Italy should check email on a regular basis just incase your mail was undeliverable and left at your local post office or delivery office.